The role of ICT in collective resilience in a time of crisis

1. Person: Cheng, John W.
Weitere Personen: Mitomo, Hitoshi
Format: Online-Artikel
Sprache: English
Veröffentlicht: International Telecommunications Society 2015
Serien: 2015 Regional Conference of the International Telecommunications Society (ITS), Los Angeles, CA, 25-28 October, 2015
Online Zugang: https://www.econstor.eu/bitstream/10419/146324/1/ITS-LA-2015_Paper-23.pdf
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oai_econstor.eu_10419-146324
recordtype
econstor
institution
MPG
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ECONSTOR
title
The role of ICT in collective resilience in a time of crisis
spellingShingle
The role of ICT in collective resilience in a time of crisis
Cheng, John W.
2015 Regional Conference of the International Telecommunications Society (ITS), Los Angeles, CA, 25-28 October, 2015
title_short
The role of ICT in collective resilience in a time of crisis
title_full
The role of ICT in collective resilience in a time of crisis
title_fullStr
The role of ICT in collective resilience in a time of crisis
title_full_unstemmed
The role of ICT in collective resilience in a time of crisis
title_sort
The role of ICT in collective resilience in a time of crisis
format
electronic Article
format_phy_str_mv
Paper
publisher
International Telecommunications Society
publishDate
2015
language
English
author
Cheng, John W.
author2
Mitomo, Hitoshi
author2Str
Mitomo, Hitoshi
description
Studies find that in time of crisis such as natural disasters, in most cases, people in crowds are capable to remain calm and to help each other. Referred as 'collective resilience', this capability can increase a society's capacity to withstand crises and disasters. Therefore, for both academia and governments, it is important to understand the factors and mechanisms of collective resilience. Considering the increasingly important role of ICT in disasters, we anticipate that it can also contribute to collective resilience. However, currently few studies have explored the connections between these two concepts empirically. Thus, the aim of this study is to investigate the roles and effects of ICT in collective resilience in a time of crisis. This study uses the 2011 Great East Japan Earthquake as the case study. In particular, the large crowds of stranded commuters in Tokyo when the earthquake struck. Using a quantitative approach with 258 samples collected from a survey, the preliminarily results have shown the presence of collective resilience among the stranded commuters. For instance, most of them felt a sense of shared identity and interdependence with others. Moreover, the results have also revealed the two main roles of ICT in collective resilience. First, by providing information and advice on what to do, ICT information can keep people in a crowd to stay in the state of collective resilience together. The second role is to reduce the chance of mass panic or herd behaviour. This is because ICT information can increase a person's knowledge of the situation. Such knowledge can help them to make their own decisions rationally, thus reduce their dependence on others.
url
https://www.econstor.eu/bitstream/10419/146324/1/ITS-LA-2015_Paper-23.pdf
series
2015 Regional Conference of the International Telecommunications Society (ITS), Los Angeles, CA, 25-28 October, 2015
seriesStr
2015 Regional Conference of the International Telecommunications Society (ITS), Los Angeles, CA, 25-28 October, 2015
2015 Regional Conference of the International Telecommunications Society (ITS), Los Angeles, CA, 25-28 October, 2015
series2
2015 Regional Conference of the International Telecommunications Society (ITS), Los Angeles, CA, 25-28 October, 2015
series2_facet
2015 Regional Conference of the International Telecommunications Society (ITS), Los Angeles, CA, 25-28 October, 2015
up_date
2019-10-20T02:54:23.781Z
_version_
1647879231460343814

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